Frequently Asked Questions

Each training session is different, but we encourage you to bring any training equipment you have with you as well as tasty treats. We prefer you have your dog on a leash on arrival or when your trainer arrives. In addition, you should wear comfortable clothing suitable for the weather. Oh, and don't forget to bring your dog, of course!

We encourage new puppy owners to contact us prior to your puppy arriving home if possible, this ensures booking times that are most convenient. We like to start our program at 10-12wks once your puppy has settled in but before too many bad habits start. Due to the first session being in your home your puppy is not at risk whilst having had limited vaccinations.

While it is certainly better to teach your dog good habits from day one, it's never too late. Depending on any behavioural issues, the first step is always to identify the training requirements and your goals as an owner. After that, it's a matter of consistency, persistence, repitition and patience.

Yes, all our staff are current Blue Card holders. We encourage safe and supportive environments for all training sessions which involve children and your family. It's important that children are involved in training so they learn to be calm and confident around your dog, and so that a good relationship with respect is built.

It's not an exact science, but it's usually between 1 and 2 years old. It's more about the dog's maturity than its age, and depending on the dog's environment, training, temperament, breed and lifestyle, it may mature more quickly than others. Although don't get caught up in the old saying "He's just a puppy he will grow out of it" that is not always the case!

We ask you to allow 1.5hrs for Initial sessions and 1hr for follow ups this will give you a chance to ask questions as well as starting training exercises. Group classes can be 45min - 1hr. Its important to remember that during hot weather dogs burn out quickly, puppies have limited attention span and brain work will tire dogs quicker than physical exercise.

Our in home visits are held Tuesday through to Friday with flexible hours. Due to our warm climate we tend to work later during summer so contact us and we will do our best. Otherwise we can always book your sessions at our training field on a Tuesday through to Saturday. We are closed on Sundays and Mondays.

Yes our Puppy Program is the deluxe version of what we all know as Puppy Preschool.

We believe that preparing your dog for distractions makes all the difference in getting results. Group training is a second stage of training after your dog has some strong foundations and you have the tools needed to get the best out of your dog. If your dog is pulling on the leash and lungeing at other dogs then group training is not the starting point you need.