Testimonial from Angela Chalmers

The Testimonial Message

Kylie was literally a lifesaver for my puppy experience with my Spoodle Zara. I had an unwell puppy from the day I brought her home, which made her unsettled and me very anxious, as well as working in healthcare at peak Covid-19. My vet gave me Kylie's details, and from our first conversation, I felt at ease from her reassurance that we could get Zara settled before I returned to work. However, my concerns about expecting a puppy to adjust to my shift work and living in a townhouse complex with no backyard left me questioning if I had made the right choice to get a dog. It was at times a hard road, but with Kylie's guidance and assistance, we were able to train my pup into a calm, clever and adaptable pup who now copes with being left at home for the length of any work shift day or night. To say Kylie went above and beyond is an understatement.........she not only helped with training advice but also aided in calming my anxiety in this process with patience and understanding no matter what my question was. In addition, she adapted her services to suit my requirements by offering training and walks mid-shift, which helped shape Zara into the calm, non-anxious, well-mannered dog that receives comments everywhere we go. As Zara settled into a routine, Sam was also able to continue helping me during long shifts, which meant her training was consistent. In addition, Sam created a strong bond with Zara, and they had a mutual adoration for each other, and it was clear she loved spending time with him. By the time Zara was 8-10 months, we were pretty much self-sufficient. Still, we continued with private sessions to further Zara's training and general fine-tuning and keep in touch with Kylie as she was a wonderful person who made such an impact on our lives. I felt with Kylie that she would always find a solution to any problem, and she was phenomenal support.